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Patient Access Specialist

Company: VirtualVocations
Location: Indianapolis
Posted on: February 5, 2025

Job Description:

A company is looking for a Patient Access Specialist responsible for delivering a high-quality patient experience through call resolution and patient access functions.



Key Responsibilities

Perform scheduling, pre-registration, and registration tasks for patients
Provide excellent customer service and answer patient inquiries
Route calls to appropriate staff to maintain operational workflow


Required Qualifications

High school diploma or GED required; associate's degree preferred
1-2 years of general clerical, customer service, or medical experience required
Prior call center or high-volume patient contact experience preferred
Epic certification and HFMA certification preferred
Knowledge of Arizona Medicaid programs and federal/state regulations preferred

Keywords: VirtualVocations, Greenwood , Patient Access Specialist, Other , Indianapolis, Indiana

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